R&D-led technical support - Our technical services aren't separate from our innovation work - they're led by the same R&D team actively developing new remanufacture routes and refining our product portfolio. Every investigation feeds our research, every failure informs our manufacturing processes.
Research-backed solutions - Through partnerships with NMIS (National Manufacturing Institute Scotland), AMRL (Advanced Manufacturing Research Laboratory), and the University of Strathclyde, we combine field expertise with academic research to solve problems that others classify as "fit new only."
Cross-disciplinary engineering team - Our team includes Mechanical, Electrical, Materials, and Manufacturing Engineers - enabling us to investigate root causes across multiple systems and failure modes, from bearing metallurgy to control system faults.
Data-driven Continuous Improvement - Field data collection and component sampling don't just support one-off repairs - they drive our R&D work, refine our remanufacture Statements of Work, and identify opportunities to develop entirely new remanufacture routes for previously non-serviceable components.
In-house remanufacture integration - Because our R&D team works alongside our active remanufacture operations, we can validate solutions in real-time, test new processes, and ensure recommendations are practical and deliverable.